Returns & Exchanges
We ask our customers kindly to pay special attention to all provided details of the item/s and have a close look at our photos and item details before placing an order.
If you have any doubt or uncertainty regarding any of our items, please contact us beforehand.
Kolovrat gladly accepts returns but please do so within 14 days of the package date arrival. Products must be unworn and accompanied by the original receipts. Refunds will be made in the form of the original payment.
Please fill in the contact FORM with the order number, pick-up address and date and we will take care of the rest.
Initial shipping costs will not be refunded and return shipping costs will be subtracted from the refund. In the case of an exchange, we will cover the cost of shipping for the new item to you.
Return shipping costs:
Portugal and Spain – free returns
European Union – 15€
United States – 20€